Head of Implementation
Job Description
Position Overview
Our client is seeking a highly organized and execution-driven Head of Implementation to lead the rollout and optimization of operational processes, client onboarding, and workforce deployment for a growing vendor to the staffing industry. This is a fully onsite leadership role based in Birmingham, Alabama, requiring a hands-on presence to drive cross-functional alignment and execution.
What You Will Do:
- Lead end-to-end implementation of new client accounts, service lines, and operational initiatives.
- Develop standardized frameworks, timelines, and deliverables for onboarding and implementation.
- Ensure seamless transitions from sales to operations with clear accountability.
- Design, document, and refine scalable workflows for onboarding, credentialing, scheduling, and deployment.
- Identify and implement process improvements to reduce time-to-launch and improve service delivery.
- Build, lead, and develop a high-performing implementation team.
- Oversee implementation and optimization of payroll and workforce management systems.
- Act as the central point of coordination between sales, operations, finance, and leadership.
- 7+ years of experience in staffing or related industry.
- Proven experience leading implementations, onboarding, or operational rollouts.
Please send your resume to alex@meederby.com
Job Number 7927
#LI-AH1
Additional Information
MeeDerby is an executive search firm uniquely dedicated to serving the staffing industry. For nearly three decades, we've helped thousands of executives, managers, senior sales and senior recruiters who have worked in staffing find their place in this robust industry. You spend your days helping people find the perfect job. Don’t you deserve a partner who can do the same for you? Leverage our hard-won connections to take the next step in your staffing career.
Meet Your Recruiter
Sue Jagan
Associate Director and Executive Recruiter
Based out of the Washington DC Metro, Sue is active with the ASA’s Women in Leadership Council and the Direct Hire Council and is an 18-year staffing industry veteran. She started her career in field marketing and quickly realized that she had a natural ability in leading people and building teams. Like many, she fell into staffing and found that it was an industry that allowed her to utilize all of her skills in a fast-paced and dynamic industry. Sue came to MeeDerby through an introduction to Robin Mee via her former boss at the former Capital Area Staffing Association mixer. After she was ready to make a change, Sue reached out to Robin to discuss her career search and after sharing what she was looking for, Robin suggested discussing an opportunity internally with MeeDerby. She has been with MeeDerby for nearly 7 years now and has risen to Associate Director where she manages a recruiting team and manages her own desk.
Sue is passionate about positivity and leading with heart and attacks all things in life with tenacity and speed. Sue is emphatically committed to her husband and two children. She is also passionate about weight lifting, hiking, and hot yoga. Sue loves to travel and has been to 36 states.
