Account Manager, Workforce Solutions Staffing
Job Description
Account Manager, Workforce Solutions Staffing
Open / Remote flexibility (travel as needed for client engagement)
Must have Account Management or Sales experience in AOR, EOR, payroll, and/or contingent workforce solutions.
Are you a looking for your next opportunity where you can own client relationships and drive measurable impact?
Our client is a leading provider of AOR, EOR, payroll, and contingent workforce solutions. They are known for delivering compliant, scalable workforce programs while providing exceptional client service and strategic insight.
We’re hiring for an Account Manager to own and grow a portfolio of key client accounts while ensuring operational excellence and long-term partnership success.
What you will do:
- Manage and grow client relationships across HR, Procurement, Finance, and Talent Acquisition stakeholders
- Lead Quarterly Business Reviews (QBRs) and ongoing client governance cadences
- Drive retention and expansion through proactive engagement and value delivery
- Coordinate cross-functional teams (Operations, Payroll, Compliance, Implementation) to ensure seamless execution
- Identify upsell and expansion opportunities across workforce solutions offerings
- Monitor performance metrics, SLAs, and issue resolution to ensure client satisfaction
- Provide executive-level reporting and translate data into actionable insights
What we’re looking for:
- 3+ years of experience in staffing, workforce solutions, or related services (AOR, EOR, payroll, MSP/VMS)
- Proven ability to retain and grow client accounts
- Experience leading QBRs and managing structured client governance
- Strong relationship-building skills across multiple stakeholder groups
- High attention to detail with strong organizational and operational skills
- Excellent communication and presentation skills with executive presence
Required skills:
- Account management and client retention
- Workforce solutions (AOR, EOR, payroll, contingent labor)
- Data analysis and reporting
- Cross-functional collaboration
- SLA and performance management
- Experience with MSP/VMS ecosystems and/or integrations (e.g., Fieldglass, Beeline,
- Workday, Bullhorn, etc.).
- Required education, training, experience:
- Bachelor’s degree preferred
- Experience working with enterprise or mid-market clients
- Familiarity with tools such as Excel, reporting dashboards, and ATS/VMS platforms
What you get:
- Competitive compensation package (base + bonus)
- Comprehensive benefits package
- Opportunity to work with enterprise clients and complex workforce solutions
- Career growth within a high-growth, strategic organization
- Exposure to multi-service workforce programs and global client environments
Job Number 7944
Additional Information
MeeDerby is an executive search firm uniquely dedicated to serving the staffing industry. For nearly three decades, we've helped thousands of executives, managers, senior sales and senior recruiters who have worked in staffing find their place in this robust industry. You spend your days helping people find the perfect job. Don’t you deserve a partner who can do the same for you? Leverage our hard-won connections to take the next step in your staffing career.
Meet Your Recruiter
Jill Balick
Director and Executive Recruiter
Jill has more than 25 years of staffing management and recruiting experience, and brings significant industry intelligence and networking channels to MeeDerby’s client companies. Jill joined MeeDerby after a successful career in New York City managing Executive Search divisions for several organizations. Jill is a graduate of Colgate University and is fluent in Spanish.
Jill served as the former chair for the North Carolina chapter of ASA. She has been a mentor for the Wayfinders program in Charlotte, NC for over a decade, an organization providing children from high-poverty schools the opportunity to supplement their education with experiences that improve academic achievement and physical activity, expand their social capital, and increase their preparedness for the workforce.
